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https://theoclazy.com/hi-stranger daily 0.75 2021-08-13 https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1530086213724-HQOEDRK1RSEEQ90JJPXY/Artboard+1.png Hi, stranger! - social tools https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1539950160213-7KM89SASMULVD9ARPP05/et_00304060.jpg Hi, stranger! - social tools https://theoclazy.com/workaaaaa daily 0.75 2024-10-16 https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/44a23de5-39df-46f7-9290-b89200dd3537/research2.png User Experience designer - strategist - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1335c816-0cc6-40b3-a4fc-66d104f31eac/research-outcome1.jpg User Experience designer - strategist Comparison between two methods of scanning HKID cards for different angles Most male users think the red dot reminds their gaming experience, making it easier for them to adjust the angle, while some female users do not understand the dot at all. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/90867b36-0bdc-43a7-a81b-0e62a92f457b/background.png User Experience designer - strategist Mismatch branding style between the app and the marketing materials Different vendors work on different marketing materials for this project without any design guidelines https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/b026dab9-8efb-4fe6-8fa0-1ccf3820bf54/design1.jpg User Experience designer - strategist Audio guides have been added to assist the registration process, and audio cues will be played along with the scanning session https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/bb3ce956-fac4-46d9-9375-3999eeb80994/en_tip_1_1a.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/7cb00169-197b-4f78-9a35-f78a86700a44/security-over-usability-banner-inner.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/0db1509b-cb59-4923-82d2-1de270506dd2/research1.png User Experience designer - strategist - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/5885a728-8e87-4c7f-bce6-f8c8b9315f39/research-outcome2.png User Experience designer - strategist - Make it stand out Users need to take around a minute for taking the first angle of the id card Most users will ignore the instruction and demonstration gif. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/b0bdb492-6b58-400e-b3f3-ddd76022cd48/research-outcome3.jpg User Experience designer - strategist Users need to follow 2 gesture instructions for facial recognition https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/01e5205c-4456-40d2-a56b-ef52b92471e5/research3.png User Experience designer - strategist - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/5f2314b3-3615-4ccd-a55f-7167f32159a6/en_tip_1_2.jpg User Experience designer - strategist - Make it stand out Different instructions for the facial recognition process The app will send the images to the immigration department to match the database. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/ccfb7265-e36f-48b7-a0e5-17d33ff1cded/en_tip_1_1b.jpg User Experience designer - strategist Different methods to scan the id card Co-design workshops discovered the 2nd method, which can avoid the light reflection on the id card. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/09a94145-b2d7-4e28-8fd4-4253faa528e3/research-outcome4.png User Experience designer - strategist - Make it stand out Users seldom browse government service sites through "mygov.hk" (one-stop platform), which differs from the government's plan. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/341771a1-c153-4dec-8741-610123e84a1e/design2.jpg User Experience designer - strategist Once the users fail in any of the registration stages, the timeout prompt will guide users to register in kiosks or register in counters with staff assistance. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/cf30891b-9cec-4196-8b82-b8c5567811bc/from-offline-to-online-banner-inner.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/caad27c9-446d-449d-b44b-64ddb95a3db9/brief3.jpg User Experience designer - strategist The original dashboard and IPO reference data page. The IPO reference data page will include all the form fields (80+ form fields) from the existing paper form documents. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/b0c74525-a752-4508-acd0-e9f926e5b8c6/interview+result+b.png User Experience designer - strategist Recruiting for the user entering the IPO reference data form is quite difficult as they are all the staff from other companies’ legal advisors. Luckily we can recruit internal staff with the same experience to conduct the interview. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/721679aa-6a49-42a5-98dd-42fd2f9a9865/interview+result+a.png User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/4513bfbb-0c21-470f-b3c6-ab95772d3a3c/Fini-web-banner_EN.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/10108cb3-2ae9-464e-b30b-0d1b4734ccc0/interview+1.jpeg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/b6830434-b564-49b0-9695-819a2fb12078/brief2.jpg User Experience designer - strategist - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/b70bd482-08ce-4246-91b8-1c572ae07f18/design1.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/49205a9b-b5bf-497d-bbbc-f5ae4a9af7ce/brief1.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/be5a019b-b1a1-4643-94c9-27f06e744ba5/interview+main.jpeg User Experience designer - strategist asdasdasasdasdasdasdasd https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/45815bb5-6c4f-4b60-b808-3c257e3657d1/Fini_timetable.jpg User Experience designer - strategist - Make it stand out The above table illustrates how FINI improve the IPO settling process from t+5 to t+1. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/3c01e9dc-b889-408d-8da1-528c558f306e/interview+2.jpeg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540118278121-2WBO3CIUVZX9MHGQSBQS/2.jpg User Experience designer - strategist Guangzhou Infinitus plaza designed by the world-renowned architect - Zaha Hadid. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540119439355-5925IX3JD9NS9ITMJVE0/p1_7.jpg User Experience designer - strategist Product images and comprehensive product details have been added for consumer tier. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1535737961166-QAZ9KRFQQIVO3X5VSLUH/r3.png User Experience designer - strategist asdasdasasdasdasdasdasd https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540112884824-ZRXQ7CW6PGA2UAM1ZJHZ/p1_4.jpg User Experience designer - strategist Above diagram illustrates the ideal flow of the e-shop before research. The shop is designed to gather sales and get new leads online; distributors only need to pay effort on customising the website and money for the online advertisement. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540115302151-MZXHFHKONRNFM4VF50PD/image-asset.jpeg User Experience designer - strategist The original ordering page in the internal member site was purely designed for distributors. (limited product details and limited functions) https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1535738107745-2GHE8EUILLRCV7OAHJBH/r2.png User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540119776549-SA3HVK2DBIWF5BMDGULK/p1_6.jpg User Experience designer - strategist The landing page consists of the following parts (i.e. TCM knowledge, company, opportunities for joining our business, key products, and distributors’ contacts) with customised header and personalised message. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540112988758-KTXNKEU76QFDE6BNKOOE/p1_5.jpg User Experience designer - strategist Above diagram illustrates how distributors work on recruiting new leads. Offline operation is so essential for the recruitment process as it builds relationship and trust to the potential customers. These potential customers will get a more significant chance to become their business partner and help them to expand their team. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540130914306-YJJ6SCJKX9XO3ETINUOT/p1_8.jpg User Experience designer - strategist Calculator modal, quick checkout, and share cart function have been added to target the distributors’ ordering behaviour. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540123613944-HZYZ3YTPK4XGRSZELQL5/banner.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540115271533-TOY4C4B345JKU1IHZXLB/p1_2.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1535738178227-DFRH36N03RTH9D6NRMP9/r1.png User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540130893692-BFSTYI2FG2V4OGBA74WQ/p1_9.jpg User Experience designer - strategist Product listing page for non-distributors consists of a recruitment banner and grid view of products. Consumers will follow the common ordering flow(i.e. product listing > product details > cart > check out) https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540186826240-D33AWLG9SZQMBMGDGF80/ho-csv-osdc-lead.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540719123399-E4B1LK54X3UMVWNWUVEZ/image-asset.jpeg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540193639067-0QSE2JNZY1GXJQEZ5Q5I/image-asset.jpeg User Experience designer - strategist Team leaders and director were celebrating their success in 2018 annual conference held in The Venetian Macao. https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540716504310-UUPMRUD1518R6OO6NZ81/search2.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540718317821-GHWJMU85VL984M36W3LG/notification.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540716819842-5WWP791ORLUTTUQP9UTB/filter2.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540197862689-MUITECQG3MM7VEY6L5O5/p2_1.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540716448125-KO1YZCVX24NFN08Z1AA2/search1.jpg User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540279317468-FAUJENLG2GNDDP2CKD5M/p2_3.png User Experience designer - strategist https://images.squarespace-cdn.com/content/v1/5b2224289d5abb82bf7579d2/1540197880713-98GW4UV9QUFLLSKSFDP3/p2_2.jpg User Experience designer - strategist The original dashboard is not designed in from user’s perspective. 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